Moment #36: Is Your Team Addicted to Crisis?

Moment #36 // Well-run businesses can be boring. They don't experience frequent crises and they don't encounter surprises at every turn. Why? Because the leaders understand risk, and they plan accordingly, avoiding the majority of disasters that other companies routinely face.

Poorly-run companies thrive on crisis management and firefighting. Once this becomes the predominant culture, people become comfortable living in a break/fix cycle.

There's never any real focus on eliminating the root cause of the problem. And there's no leadership drive to reduce the risk that something might fail in the first place. This is a bit like covering a melanoma with a band-aid.

You can take a deeper dive into these insights by listening to Ep.167: Getting Ahead of the Next Crisis.

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