Domain 5: Context Management & Reliability — Keeping Claude Grounded Over Long Tasks

The final domain episode (15%) tackles one of the hardest problems in agentic AI: maintaining coherence, accuracy, and safety as context grows. Covers context window management, memory strategies, hallucination mitigation, graceful degradation, and knowing when to escalate vs. proceed autonomously. Weaves together the Customer Support Agent (escalation logic) and the Research System (long multi-step tasks) as dual examples.