Is anyone actually using AI agents?

This week, Mike Belsito identifies the three AI stories product managers need to pay attention to.

This week's stories:
— Salesforce making Slack an MCP client sets a new expectation for enterprise AI — the interface layer is wherever your team already works, not a separate dashboard you have to visit
— OpenAI's up-to-90% price cuts mean it is time to audit your roadmap graveyard for features killed because the AI cost didn't pencil out
— When AI inference becomes cheap enough to be infrastructure, the moat shifts to data, distribution, and customer relationships — not the model
— Enterprise AI agent adoption is further ahead than the public narrative suggests — if you sell to large companies, assume your customers are already in Agentforce conversations with Salesforce
— The gap between AI agent capability and mainstream consumer adoption is a UX and distribution problem, not a technology problem — and it is the defining product question for anyone building consumer products right now

Referenced
— Salesforce Agentforce: https://www.salesforce.com/agentforce/
— Slack: https://slack.com
— Dreamforce: https://www.salesforce.com/dreamforce/
— OpenAI pricing: https://openai.com/api/pricing/
— Josh Miller on X: https://x.com/joshm
— Browser Company / Dia: https://thebrowser.company/
— Arc Browser: https://arc.net