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Ep 122: Defining eCommerce OS with Cian Wright, VP of Partnerships at Swap

32 min•12 juni 2024

We discuss why post purchases experiences are generally poor, the impact Amazon has had on consumer expectation, what it’s like to build a modern B2B SaaS roadmap, why eCommerce operating systems are important, taking incumbents like Global E and the power of a cool B2B brand.

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