AI Is Everywhere, But What Business Impact Is It Making?

AI is everywhere, but what business impact is it really making? In this episode, JJ Rorie talks with Faisal Masud, President of HP’s Digital Services and Workforce Experience, about where AI is delivering clear ROI today, how it’s reshaping product teams, and why “less is more” when it comes to headcount. 

They explore the shift from dashboards to intelligent nudges, the move from seat-based pricing to outcome-based value, and what it now means for product managers to think and operate like general managers.