Heath Graves Talks Microsoft Operations Framework

Richard talks to Microsoft Premier Field Engineer Heath Graves about the Microsoft Operations Framework (MOF). MOF is Microsoft's guidance document for IT, covering every day practices and activities, as well as digging into governance, risk and compliance. Heath discusses how his experiences in the Air Force taught him to value clear documentation and procedure to not only get things working right, but to pass that information along to other reliably. Take a look at the Microsoft Operations Framework.