#AskVidasAndAusra 79: Can you help me so that I can log in to my monthly subscription account?

“Dear Vidas, I love your products and have a monthly subscription. The problem I am encountering is that suddenly this week I cannot log in with my email. The system says there is no account with that address. I also tried my personal address, in case it was the one linked to the subscription, but it didn't work either. I receive my monthly bills at that address for some reason. I may have just created a new account with my new address as a way to try to get the system to remember me, but it is not linked to the monthly subscription, so I still cannot download scores through it. Can you help me so that I can log in to my monthly subscription account? Many thanks. Rose.” http://www.organduo.lt