Measuring Design Value with Research Leader at ADP, Leanne Waldal
In this episode, Leanne Waldal, Principal at ADP, shares her expertise with us on how to measure the value of design, perspectives on layoffs, career growth, and more.
Chapters
(00:00:00) Introduction
(00:03:10) How to navigate politics
(00:05:05) Set up your own board
(00:06:08) Learn from sales
(00:09:57) Find a coach
(00:11:54) Working styles
(00:13:17) Manager Training
(00:14:36) Layoffs
(00:17:00) A typical week
(00:18:25) The value is in the hands of the customer
(00:24:32) Who and how to research
(00:30:45) Is research valued?
(00:33:28) Sell yourself using data
(00:37:33) Balancing work and personal life
(00:42:44) Observe how humans operate
(00:43:26) Resources
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