
Service Management Leadership Podcast
Ep 69: “People First: Reality Check” – James Finister, Part 3
41 min•4 december 2025
Om avsnittet
In the Season 2 finale, James Finister and I explore career evolution across life stages, questioning whether IT truly puts people first despite claiming to. We discuss age-and-stage development, the limits of online training for life skills, authenticity in service delivery, and why human connection remains irreplaceable in our technology-driven world.
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