349: Human-in-the-Loop Algorithms in Retail

Brad Klingenberg talks about the unique way Stitch Fix uses algorithms and human-in-the-loop AI to generate excellent customer experiences and pull ahead of other retailers in the space.

In this episode you will learn:

• Working in Stitch Fix [5:18]
• How does Stitch Fix work? [11:29]
• Stitch Fix algorithms tour [20:14]
• Open positions in Stitch Fix [36:25]
• Stitch Fix takeaways for other companies [39:07]
• Humans + machines [44:19]
• Stitch Fix global expansion [47:34]
• Future of personalization [50:16]
• Brad’s advice to data scientists [55:33]

Additional materials: www.superdatascience.com/349