Tenyx raises $15M to build more intelligent voice-based customer service AI

Automating customer service tasks, particularly those that require agents to speak with customers on the phone, is something of a holy grail in the enterprise.

Learn more about your ad choices. Visit podcastchoices.com/adchoices

Om avsnittet

Fler avsnitt

Cerebras CEO says we’re nearing a future where everyone has a personal AI assistant at home; plus, Science Corporation implants its vision-restoring chip in its first Stargardt disease patient

Anthropic can’t reliably control its AI agents. It’s cutting off its internal evals from the live internet instead

Fired OpenAI safety researchers dispute misconduct claims, warn of chilling effect

India rejects Elon Musk’s claim of discrimination over Starlink launch; plus, ChatGPT for Teens keeps teens talking, even during mental health crises

How to find out if Amazon thinks you have ‘flat buttocks’; plus, how AI decision models could change content moderation

OpenAI will start watermarking ChatGPT’s text in the EU; plus, Lucid Motors’ EV output falls to lowest level in almost 2 years

Federal judge calls Flock ‘indiscriminate mass surveillance’; plus, Amazon responds to data center backlash

Musk’s AI chatbot Grok reportedly encouraged Trump to capture Venezuela’s president; plus, Opus 5.5 loves to tell you ‘this matters’

Hackers stole millions of US military personnel records during months-long data breach; BMW built the same car for gas and electric. The EV is cheaper

OpenAI takes on Microsoft with the launch of what feels a whole lot like ChatGPT’s own office suite