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The $100 MBA Show
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MBA1749 How Fast Should Your Support Response Time Really Be?

12 min•23 mars 2021

How fast is fast enough?

We know great customer support can be a huge asset, especially for a small business. It’s a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good?

What’s a game-changing response time? Or just a standard one?

Today, we discuss what fast, responsive support looks like. With its huge impact on churn, marketing, and sales, support speed is worth real investment. 

Make your business a customer support cheetah! Click Play!

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