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Start / The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX / 80 patient experience and the importance of training with jennifer thompson insight marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#80 Patient Experience and the Importance of Training with Jennifer Thompson, Insight Marketing

26 min • 14 juli 2020

Today we’re going to talk about the importance of customer and patient experience, and how training can play a big part in teaching empathy and understanding to improve it. To help me discuss this topic, I’d like to welcome Jennifer Thompson, President of Insight Marketing.

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En liten tjänst av I'm With Friends. Finns även på engelska.

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