The AI Daily Brief: Artificial Intelligence News and Analysis
Work Disruption? Klarna's AI Assistant Does Work of 700 Full Time Agents
15 min•28 februari 2024
Om avsnittet
Klarna's new AI chatbot, powered by OpenAI, has showcased impressive capabilities in its first month, effectively performing the tasks of 700 full-time customer service agents. Engaging in 2.3 million conversations, the bot handled two-thirds of Klarna's customer service interactions, achieving satisfaction rates on par with human agents. Plus Apple ditches car plans to focus on AI
The AI Daily Brief: Artificial Intelligence News and Analysis med Nathaniel Whittemore finns tillgänglig på flera plattformar. Informationen på denna sida kommer från offentliga podd-flöden.