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The AI in Business Podcast
NäringslivTeknologi

Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift

22 min•7 januari 2021

Returning today is Abinash Tripathy, CEO & Founder of Helpshift. The AI-powered support platform has raised $50+ million in venture funding since 2011. It is now installed on more than two billion devices worldwide, serving giants like Microsoft, Xfinity, and Zynga. In this episode, Abinash opens up about: where conversational AI is getting the most fruitful traction, the most natural fits between customers and NLP technology, and where AI investments are trending. Want to discover more NLP use cases? Get Emerj's free PDF Brief: "Unlocking the Business Value of NLP" at emerj.com/nlp1

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Connecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods
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Decentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen
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Solving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka
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How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider
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Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE
•40 min
Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie
•21 min
What Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries
•46 min
Managing Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith
•14 min
Why Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine
•31 min
From AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY
•39 min

The AI in Business Podcast med Daniel Faggella finns tillgänglig på flera plattformar. Informationen på denna sida kommer från offentliga podd-flöden.