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The Angry Designer Graphic Design, Freelancing, Branding & Creative Business Podcast
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Delivering Wow! The importance of providing outstanding Customer Experience

47 min•1 juni 2021

Have you ever had a really bad Customer Experience with a brand & didn't tell a single person? A really bad Customer Experience spreads faster with more open ears than good ones, which is why CX is at the core of a brand!

Join the Angry Designers in their 30th episode as they tackle the topic and importance of Customer Experience. Over the course of the podcast, the bearded gents:

  • what is CX
  • what is a customer for life
  • discuss the Zappos story
  • break down the 3 key parts of a customers journey
  • offer 4 tips to take back control


You will leave this podcast with a reinvigorated sense of what a good Customer Experience can provide

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The Angry Designer Graphic Design, Freelancing, Branding & Creative Business Podcast med A Graphic Design Podcast that cuts through the industry bull to help frustrated Designers charge what they're worth and build rewarding creative careers finns tillgänglig på flera plattformar. Informationen på denna sida kommer från offentliga podd-flöden.