Facilitating dialogue and handling conflicts with Linda Norris

In this episode, host Claire Bown talks with Linda Norris, a Senior Specialist in Methodology and Practice at the International Coalition of Sites of Conscience. Linda is known for her work in museum capacity-building, leading training and workshops for major museums and historic sites like the Jamestown-Yorktown Foundation and the War Childhood Museum.

Listen in to uncover practical frameworks (such as the 4 Truths and the Arc of Dialogue) for facilitating productive dialogues and handling conflicts effectively. Linda discusses essential skills for leading conversations that foster understanding and address contentious issues.

Links

https://www.sitesofconscience.org/

Library of videos on our YouTube Channel https://www.youtube.com/user/SitesofConscience/videos but particularly the short intro to the Arc of Dialogue https://youtu.be/IhiPUh_l49k?si=nUCgXR8u3RPtoZPh

Article: Life-long Anti-Oppression for Museum Professionals by Braden Paynter and Linda Norris;  https://www.tandfonline.com/doi/abs/10.1080/10598650.2022.2140555

Book recommendation: Clint Smith - How the Word Is Passed: A Reckoning with the History of Slavery Across America