Interview #103 Somya Kapoor, CEO of IFS Loops

Somya Kapoor, CEO of IFS Loops, breaks down why most AI agent projects fail on change management rather than technology, and why a company that waits for perfect data will never get an agent deployed. She explains why building an agent is now easy enough for an 11-year-old while getting one into production is not, how an agent that starts at 40-50% accuracy can reach 80-85% in weeks with a human handling the exceptions, and why we demand perfection from machines when people are only about 70% productive at their jobs. Somya also dives into why every digital worker needs a supervisor agent keeping an audit trail, and who answers when an agent misprocesses a purchase order at 3 AM. Finally, she shares which jobs agents will take and which new ones they create, and why regulation, not technology, will keep a human signing off in industries where one outage can leave millions without power.

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