Start / The Boundless Podcast / Ep29 murray grubb jnr customer experience director treat every customer like its a new customer

The Boundless Podcast

EP29: Murray Grubb Jnr, Customer Experience Director, Treat every customer like it's a new customer

9 min • 12 maj 2020

This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement.

In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.

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