The Citrix Session: How to leverage end user experience to plan for success
42 min•4 februari 2021
These sessions discuss the following topics, blogs, and support article: How to leverage end user experience to plan for success
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
Host: Andy Whiteside
Co-Host: Bill Sutton
Guest: Hector Lima
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
Host: Andy Whiteside
Co-Host: Bill Sutton
Guest: Hector Lima
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