The DOC Podcast

Saving You $$$ by Lowering Your Credit Card Processing Fees (w/Matt Rej) [Ep.46]

56 min • 11 april 2024

In this episode, I interview Matt Rej, Partner with Merchant Cost Consulting (MCC).  Matt and his colleagues started MCC to help doctors save money on their credit card processing fees.  He and I discuss:

  • The dirty secrets of the CC processing industry, including how they generate extremely high profits off the backs of dental and medical offices.
  • What is considered a good target percentage of CC processing fees that your practice should be paying.
  • Which CC processing rates can be negotiated and which cannot.
  • What the CC processing industry considers a “stick account” and why you don’t want that to be you.
  • The fact that your PM software company is likely getting kickbacks from the CC processing company, which increases the fees you pay.
  • How to receive a free analysis of your CC processing fees.
  • The difference between the services offered by MCC and standard CC processing companies.
  • Why you may even be eligible for a refund from previous egregious fees.
  • How to save tens of thousands of dollars each year on your CC processing fees without having to change providers/terminals.  
  • How MCC gets paid.
  • The importance of maintaining PCI compliance and how MCC can help do it for you as part of their services.
  • If MCC can work with practices that are part of a DSO/OSO.
  • Real examples of practices that Matt and MCC saved dental practices tens of thousands of dollars by renegotiating their CC fees.

LINKS:

-Email Matt: Matt@merchantcostconsulting.com

-Partners Page on MCC website: https://merchantcostconsulting.com/partners/

-Episode with John Vento, CPA, CFP: https://youtu.be/1-EXO-IlQgs?si=2jIspKkZajqJKrXw

-Episode on budgeting: https://youtu.be/d31JwW_Ucmw?si=jQHDaMmUqpKkIJtX

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