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The Ecommerce Toolbox: AI in Retail
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E-commerce Expert Natalia Walicki of Cazoo: How to Balance Data with Customer Insight

22 min•4 oktober 2023
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Natalia Walicki, former eCommerce Product and UX Director at Cazoo. 

Join them as they:
  • Delve into Cazoo’s unique approach to growth
  • Explore what it means to be customer obsessed
  • Discuss balancing data driven insights and customer driven insights
  • Shine a light on Cazoo’s culture around bugs and errors

Natalia Walicki is a customer-obsessed product leader with almost a decade of experience building and managing product and UX organizations, delivering impactful solutions in fast-paced environments. She was most recently the eCommerce Product and UX Director at Cazoo, an organization transforming the car buying and selling experience across the UK.

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