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The Ecommerce Toolbox: AI in Retail
NäringslivTeknologi

E-commerce Expert Nate Kennedy of Horizon Hobby: How to Balance Customer Loyalty and Acquisition

20 min•21 februari 2024
In this episode, Kailin Noivo is joined by Nate Kennedy, VP of Customer Experience at Horizon Hobby, to discuss:

  • How eCommerce brands are benefiting from increased insights into their customers
  • How to balance customer loyalty and acquisition
  • Whether it’s possible to spend your way into an experience-based market
The Ecommerce Toolbox: AI in Retail is handcrafted by our friends over at: fame.so

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