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The Ecommerce Toolbox: AI in Retail

E-commerce Expert Susie Benson of Fitbit: Balancing Data Capture and Privacy Legislations

15 min24 januari 2024
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Susie Benson, Head of eCommerce EMEA at Fitbit, to discuss:

  • Susie’s journey from banking to eCommerce
  • How to approach data capture
  • Balancing data capture with privacy legislation
  • The importance of simplicity to eCommerce

Susie Benson is the driving force behind Fitbit’s eCommerce strategy across the EMEA region. As the Head of eCommerce EMEA at Fitbit, now part of Google, Susie is revolutionizing digital retail in the wellness and technology sector. Before joining Fitbit, Susie was the Digital Commerce Manager at Three Ireland, winning the Best Digital Campaign 2018 at Retail Excellence Ireland.

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