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The Ecommerce Toolbox: AI in Retail
The Ecommerce Toolbox: AI in Retail

Understanding E-commerce Customer Satisfaction KPIs with Luis Gerardo Torres of Specialized Bicycles

21 min•28 februari 2024
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Om avsnittet

In this episode, Kailin Noivo is joined by Luis Gerardo Torres, head of eCommerce operations at Specialized Bicycles in Europe to discuss:

  • The differences between the South American and European eCommerce market
  • How to measure and gain a deeper understanding of customer satisfaction 
  • Why it’s important to decipher how you are delivering value and not just volume

The Ecommerce Toolbox: AI in Retail is handcrafted by our friends over at: fame.so

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The Ecommerce Toolbox: AI in Retail med Ecommerce Experts, Noibu finns tillgänglig på flera plattformar. Informationen på denna sida kommer från offentliga podd-flöden.