In what has become an annual tradition, Evan Gluck (NY Guitar Repair) hosted a guitar repair roundtable at the 2025 Fretboard Summit. This year, he brought Ceil Thompson (StewMac); TJ Thompson (Pro Luthier Tools); Mamie Minch (Brooklyn Lutherie); and Mark Stutman (Folkway Music) onstage.
It's an insightful (and often hilarious) talk about the realities of running a guitar repair business. Very quickly, these five guitar repair experts go deep on customers, the surprise revelations they've had in their careers; the tasks (and people) they avoid; and much more.
Give it a listen. It may just make you a better customer the next time your guitar needs to be repaired.
Our next Fretboard Summit takes place August 20-22, 2026, at the Old Town School of Folk Music in Chicago. Register today: https://fretboardsummit.org
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