Start / The GTMnow Podcast / Why your company needs a robust customer success program

The GTMnow Podcast

Why Your Company Needs a Robust Customer Success Program

29 min • 11 oktober 2022

In this episode of the Sales Hacker Podcast, we have Haydar Al-Saad, Founder of RevSetter, a customer success platform that helps companies raise their customer retention. Join us for an honest conversation about creating a customer success program to expand your business.

What You’ll Learn

Mitigating churn by finding your happy customers and expanding with them
Profiling your customer success teams
Customer success investment as revenue generation

Show Agenda and Timestamps

About Haydar and RevSetter[02:05]
Differences in retention platform features [08:18]
Finding the right Customer Success people [15:32]
Why Execution is more important than Innovation [19:29]
Paying it forward [23:38]
Sam’s Corner [26:08]

The GTMnow Podcast
The GTMnow Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.

Visit gtmnow.com for more episodes and other interesting content.

Senaste avsnitt

GTM 155: How to Build a GTM Motion from Scratch — Using AI, Community, and Data as a Moat | Erica Anderman

23 juli | 60 min

The Next Digital Revolution: You Optimized for Humans, Now You Have to Optimize for AI | with Mike Walrath (CEO of Yext)

15 juli | 21 min

GTM 154: How AI is Reshaping Sales Tech | Lessons from Building Sales Cloud, Sales Navigator and now an AI-Native Startup

8 juli | 59 min

GTM 153: Building Technical Growth Machines & Signal-Based Selling with Austin Hughes

1 juli | 48 min

GTM 152: What’s Actually Working in GTM Right Now: Lessons from Centari, Atrix AI, & Gaiia

24 juni | 33 min

Podcastbild

00:00 -00:00

Podcastbild

00:00 -00:00