James Timpson: The Leadership Formula Where Kindness Drives Profit (E427)

This episode is brought to you in partnership with Aviva.

The former UK Minister for Prisons and CEO of the Timpson Group, Lord Timpson (James Timpson) believes there's a direct link between happy colleagues and business success. He joins Jake and Damian to explain why putting trust before control has shaped both his people and his company.

Lord Timpson shares the leadership philosophy behind his "upside-down management" approach, why hiring people with criminal convictions has become one of his greatest strengths, and how kindness, trust, and long-term thinking have driven lasting success.

An inspiring conversation about leadership, second chances, and building a culture where people can thrive.

Together we believe that great leadership, high-performing teams and a culture where people can thrive are key to long-term success. That's why we're proud to support conversations that share practical insights and inspiring perspectives on people, performance and leadership.

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