How Southwest Airlines Melted Down

Severe winter weather impacted a lot of airlines this holiday season. But only one canceled more than 70% of its flights: Southwest. WSJ’s Alison Sider explains how the airline found itself at the center of one of the worst travel breakdowns in years.

Further Reading:

-How Southwest Airlines Melted Down 

-Southwest Says It Maintains Normal Schedule as Airline Processes Bags, Refunds 

-Southwest Airlines Cancellations Continue 

Further Listening:

-While Airlines Shrink, Southwest Goes Big 

-How One Airline Sees the Future of Flying 

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