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The Mental Elf
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Tony Kelly, Matt Hill and Nicola Mackintosh

23 min•17 juni 2022
How do they do that? Using Appreciative Enquiry to Develop Safety Culture.As they prepare for their workshop at the #Quality2022 conference in Gothenburg, Tony Kelly, Matt Hill and Nicola Mackintosh speak about:- Understanding the interdependence between safety culture and safety/quality improvement- Appreciating how the local relational aspects of effective teams can support shifts in safety culture- How to practically provide support to teams to generate and nurture effective safety cultureSpeakers:- Tony Kelly, NHS England & Improvement; England- Nicola Mackintosh, Social Science Applied to Healthcare Improvement Research (SAPPHIRE) Group, University of Leicester; England- Matt Hill, NHS England and Improvement; England- Becky Wilson-Crellin, NHS England & Improvement; England

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