Brian Covey, Support Manager

Full transcript and show notes at theomnishow.omnigroup.com

Brian Covey studied computer science at The Evergreen State College — which your host also attended, but back before computers were a thing. After some normal young-person-bouncing-around a little, Brian came to shore at Omni in 2001, where he became the leader, dear and fearless, of Omni’s Support Humans.

You can find Brian @hidvorak on Twitter. (You can contact Omni support at support.omnigroup.com.)

You can also find a video of Brian doing the worm in an Omni commercial from 2006. Absolutely not to be missed!

Some other people, places, and things mentioned:

• The Music of Aaron Cherof (Aaron works at Omni and does the music for this show)
• Elevate Support conference
• Ken Case
• Chuck Toporek
• OmniWeb
• British Columbia
• Ninjas
• Droids
• Curt Clifton
• Pair programming
• OmniPlan
• Babylon 5
• Seattle
• NetZero
• Mac OS X
• Boomerangs
• Nirvana
• K Dorm
• Experience Music Project (now MoPOP)
• Dave Grohl
• Nomeansno
• Skinner Box
• Mythical Man Month
• Spokane
• Antonín Dvořák
• Dvorak keyboard
• Repetitive Strain Injury (RSI)