The Ultimate Guide to Assessing and Buying CSR Software

In this episode, you'll learn how to assess and buy corporate social responsibility software. We explore what questions to ask about product development and the health and longevity of the company. We dive into the pitfalls of customization and why a fully customizable solution isn't necessarily the best way forward. Finally, we discuss how to connect a software's capability with the maturity of your business.

Timestamp of our discussion:

1:24 - Difference between how CSR products are develop and other B2B SaaS products

3:36 - How about small or medium sized businesses exploring CSR software?

8:07 - When to add features when buying software

12:07 - When selecting a CSR vendor, what questions should be asked about product development?

21:50 - Attributes of a trustworthy B2B Company: Predictability, Scalability, Stability

29:56 - Benefits or drawbacks of software customization

39:53 - Avoiding the pitfalls of customization 

43:01 - What to consider when looking at health and longevity of a potential CSR software provider