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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
NäringslivTeknologi

Erika Hall, Mule Design

32 min•15 februari 2018

Erika Hall, co-founder of Mule Design, returns to the Inside Intercom podcast fresh from authoring a new book, Conversational Design. As voice and chat interfaces mature, she discusses the connection between human conversation how designers should think about interaction and interface design.

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