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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

From science fiction to reality: Exploring the potential of LLMs

59 min8 juni 2023

In this episode, our Senior Director of Machine Learning Fergal Reid joins Emmet Connolly, our VP of Product Design, to delve into the impact and revolutionary potential of AI – it’s a fascinating conversation that touches on a lot of the broader, existential issues raised by this incredible new tech.

Watch this episode on YouTube: https://www.youtube.com/watch?v=G8W6YqDsjhg

Read a transcript on our blog: https://www.intercom.com/blog/videos/exploring-the-impact-of-ai/

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