How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.

Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs

Transcript: https://www.intercom.com/blog/videos/take-your-customers-experiences-from-meh-to-unforgettable-advice-from-cx-consultant-micah-solomon/

Follow the people:

https://twitter.com/micahsolomon

https://twitter.com/Liam_Geraghty

You'll find contact info for Micah on www.micahsolomon.com

The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/

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