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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Melody Koh, Venture Partner at NextView Ventures

29 min14 december 2017

Melody Koh was the very first product hire and Head of Product at Blue Apron, where she helped grow its customer base and revenue 25x in 3.5 years. Now with NextView Ventures, she joins Intercom co-founder Des Traynor to share her lessons learned on leading a team at scale, collaboration and managing a product that's both physical and digital in nature.

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