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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
NäringslivTeknologi

Nate Brown on why proactive CX is the next competitive battleground

33 min•22 oktober 2020

Nate Brown (co-founder CX Accelerator) talks to Dee Reddy. He shares how to tune in to the voice of the customer, how traditional Customer Support evolved to become Customer Experience and how the holistic approach can be the ultimate brand differentiator. 

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