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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Salesforce’s Mike Kreaden on how to build a platform to drive growth

28 min24 januari 2019

Becoming a platform doesn’t happen overnight. Nobody knows this better than who Mike Kreaden who has spent close to 20 years building the Salesforce ecosystem. He joined the Inside Intercom podcast to discuss knowing when it’s the right time to become a platform, and why a true platform is one that focuses on developer success.

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