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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Shopify UX Director Elizabeth McGuane on why design should start with words

42 min7 september 2023

In this episode, Intercom’s VP of Product Design Emmet Connolly catches up with Elizabeth McGuane, UX Director at Shopify, to talk about her love of words, incorporating semantic concepts into the design process, and the importance of building a shared language.

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