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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
NäringslivTeknologi

Tony Ulwick, founder of innovation consulting firm Strategyn

44 min•8 december 2015
Intercom co-founder Des Traynor talks to Tony Ulwick, the inventor of outcome-driven innovation and a decades-long champion of jobs-to-be-done as a method for product design. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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