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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
NäringslivTeknologi

Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

23 min•15 juni 2023

In this episode, we chat with Jennifer FitzPatrick - the author of Reimagining Customer Service in Healthcare to talk about simple strategies that can transform customers "from hateful to grateful".


Watch this episode: https://www.youtube.com/watch?v=_wiPKiD7q9w

Transcript: https://www.intercom.com/blog/videos/healthcare-customer-service-jennifer-fitzpatrick/

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