In the Age of Automation, How Do You Rightsize Your Workforce?

Given the productivity wins AI and AI agents offer, cutting headcount might seem like an obvious strategic move. But real efficiency, org success, and long-term growth hinge on rightsizing, not downsizing. VP, Research Lauren Acoba and Principal Analysts Jenna Fink and Caroline Chumakov explore why end-to-end workflow reinvention, redefining roles, and reskilling talent are a necessity in the agentic age. 

• The critical difference between downsizing and rightsizing (00:40)
• Avoiding the trap of short-termism in workforce planning (2:50)
• Lessons in building human-agent workflows (6:41)
• How leadership paradigms shift in the agentic era (8:41)
• Shaping the supply chain worker of the future (12:30)
• Roles that are growing and declining in the face of AI (14:28)
• Strategies to cultivate more Translators in your supply chain (16:34)
• Balancing headcount reduction with mindful reinvestment (18:47)
• What comes next: culture keepers and skills-based orgs (22:21)