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This is HCD: Human-Centred Design, UX & Service Design
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Carrying Stories: Researcher Well-being and the Cost of Caring with Rachel Knight

50 min•13 augusti 2025

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Episode overview
In this deeply human episode, Gerry Scullion speaks with Wellington-based design researcher Rachel Knight about the emotional realities of working in social impact. From navigating trauma-informed projects to setting boundaries as a freelancer, Rachel shares powerful insights on staying grounded while doing meaningful work.


This conversation is essential listening for anyone working in design research, especially those engaging with vulnerable communities or emotionally charged topics.


🔑 Three Key Takeaways

  • Researcher well-being is non-negotiable: plan for self-care like you plan for scope.
  • Freelancers carry unique risks—build your own emotional safety nets.
  • Lived experience is valuable but can carry hidden costs if not properly supported.

Click here to watch a video of this episode.

Click here to view the episode transcript.

Creators & Guests

  • Gerry Scullion - Host
  • Serdar Mele - Editor
  • Stef Murphy - Producer

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