Joe Macleod 'Designing Closure Experiences'

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Joe has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent three years on the Closure Experiences project researching, writing and publishing the book "Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t." He founded andEnd. A business helping companies end their customer relationships.
Show Links

• Joe Macleod on Twitter
• Joe’s company andEnd.co
• Joe’s book, Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t.”
• Joe’s presentation at UX Australia
• Andy’s website
• Andy on Twitter
• Power of Ten on This is HCD where you will also find a transcript to this episode.

Creators & Guests

• Gerry Scullion - Host
• Stef Murphy - Producer

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