29. How to go from ITSM professional to venture capital COO - and how to mix the two, with Aprill Allen

Once an ITSM professional (and knowledge management expert), Aprill Allen changed career paths five years ago to fully dedicate herself to being the COO of a joint venture capital firm with her husband. In this episode, she explains how she managed to take the leap, and how her former knowledge (pun intended) was essential for her new role. Plus, she shared some couples' advice for those who want to follow her lead and invest with their spouses. 

Aprill Allen is currently the co-founder and COO of Tractor Ventures. She has 13 years of experience in Customer Service and Network Operations and over 10 years as a specialist consultant in Knowledge Management to customer and internal IT teams.