Can AI help companies tackle software sprawl? | Ep. 104

A new survey suggests that app usage at companies is growing like weeds, with business leaders ignoring IT recommendations; or the ease of use for buying software causes the apps to multiply. Keith Shaw chats with Prasad Ramakrishnan, CIO of Freshworks, about how companies need to better align IT initiatives with business leaderships to help stop the sprawl; and whether generative AI tools can help.