Episode 164: Enterprise Product Design with Rakesh Patwari

How are the most successful enterprise products designed? Is the process any different from consumer applications? Our guest today is Rakesh Patwari, director of product design at Salesforce and a design educator. You'll learn how the enterprise ecosystem works, how to approach complex products with the right mindset, and how to pursue a career in this field.

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Show Notes

• Salesforce — Rakesh's current place of work
• What is Jobs to be Done (JTBD)? — an article by Alan Klement
• Chesterton's fence — a principle that reforms should not be made until you understand the reasoning behind the existing state of affairs
• Gall's law — states that all working complex systems evolved from simpler systems
• Episode 80: Design Systems Engineering with James Stone
• Rakesh's website
• Follow Rakesh on LinkedIn
• Follow Rakesh on Twitter: @rakeshpatwari

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