Julian Hills (Restaurant Navi) - the impact of cancellations

Another week, another restaurant-bashing story that goes viral. This time it's Navi, a small restaurant in Melbourne's inner-west, which lost a table of six, charged the menu price according to their cancellation policy, and was subsequently trolled from as far away as New York. We speak to owner Julian Hills about the devastating impact cancellations have on his small fine diner, and the baffling puzzle of why some consumers don't consider restaurants real businesses.

https://www.restaurantnavi.com.au

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Dirty Linen is a food podcast hosted by Australian journalist Dani Valent. A respected restaurant critic and food industry reporter in her home town of Melbourne, Dani is a keen, compassionate observer of restaurants and the people who bring them into being. Whether it’s owners, waiters, dishwashers, chefs or members of ancillary trades from tech to pottery, Dani interviews with compassion, humour and courage. Dirty Linen goes deep, both in conversations with individuals and in investigating pressing issues. 

Dirty Linen is an Australian food podcast produced by the Deep in the Weeds Podcast Network.