This Week: The Anxiety Premium and the US Device Insurance Market

Om avsnittet

Analysts Don Kellogg and Roger Entner are joined by Recon's XJ Wang to share insights from the new report on device insurance and discuss the changes carriers must make to retain their customer base.

00:00 Episode intro

00:26 Device insurance market overview

02:32 The “Income Paradox” and market disruptors

06:05 Innovative strategies in the space

07:58 Carriers should seize opportunities

11:15 Changes are key to customer retention

12:35 Report overview and episode wrap-up

The Anxiety Premium: Structural Disruption and Behavioral Economics in the U.S. Device Insurance Market: https://www.reconanalytics.com/products/the-anxiety-premium-structural-disruption-and-behavioral-economics-in-the-us-device-insurance-market/

Tags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, XJ Wang, devices, insurance, switching, Spectrum, AKKO, T-Mobile, AT&T, Verizon, ARPU, Charter, MVNO, churn, retention

Om avsnittet

Fler avsnitt

Special Episode - Telecom Minute Weekly Preview

This Week: T-Mobile's Allan Samson on T-Mix and the Future of Customer Choice

This Week: Q3 '26 Earnings: Verizon and T-Mobile, Cable's Changing Landscape

This Week: Q3'26 Earnings: AT&T & Comcast; Starlink Wireless Ambitions & Impact on Spectrum Policy

This Week: Cohere's Ray Dolan on 6G and the Future of Physical AI

This Week: The FCC's Spectrum Push and T-Mobile's AI Transformation

This Week: AT&T/T-Mobile/Verizon Satellite JV, Panasonic, and T-Mobile/Sprint Merger Lawsuit

This Week: Verizon's Yago Tenorio on Designing the Future of 6G

This Week: The iPhone Duo and Don't Count Out Cable

This Week: Consumer Cellular's Ed Evans on Winning with the 50+ Customer