"If you don't normalize giving feedback and accepting criticism, then your culture will never be one of feedback." Today, Leila (@LeilaHormozi) shares the importance of feedback in business and provides a framework for giving and receiving feedback effectively. By normalizing feedback and creating a culture of open communication, companies can retain top talent, accelerate their growth, and make more informed decisions.
Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.
Timestamps:
(0:50) - Feedback is #1 retention tool for talent.
(1:28) - Feedback accelerates company speed.
(2:12) - No feedback = slow, unsuccessful company & poor decision-making
(3:19) - The Five A’s: Ask, Acknowledge, Appreciate, Accept, and Act
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